CONSTRUCTION CONNECTS SUPPORT
A hand when
you need it.
Questions about your account or the invoicing app? Contact Steven directly.
Email support ↗steven@constructionconnects.com.au
When you contact us
Tell us what you were trying to do, what happened and which device you’re using. A screenshot can help.
Please don’t send passwords, verification codes or bank account details.
Common questions
I can’t log in
Use the same sign-in method you used to create your account. If you use email and password, select “Forgot password?” on the login screen.
How do I record a payment?
Open a finalised, unpaid invoice and select “Record payment” when your customer has paid. The app records payments; it does not collect money from customers.
My customer hasn’t received an invoice
Check the client’s email address and ask them to check their spam folder. If it still hasn’t arrived, contact support with the invoice number and approximate time you sent it.
I need help with my account or data
Email support from your account email address. You can also read our privacy policy for information about your data and deletion requests.