Privacy policy
Last updated: 26 September 2026
This policy explains how Steven Collins, trading as Construction Connects (“we”, “us”), handles personal information for Construction Connects Invoicing and these product pages. Contact steven@constructionconnects.com.au.
Information we collect
- Account information: your email address, authentication identifiers and, when you choose Google sign-in, the basic profile information Google provides, such as your name and profile picture. Password authentication is handled by our authentication provider.
- Business and invoice records: information you enter, including business name, ABN, logo, address, phone, email, bank details, client contact details, invoice descriptions, dates, amounts, notes, payment status and invoice revisions.
- Service information: email sending status, timestamps and provider message identifiers, and technical information processed by our hosting and authentication providers, such as IP addresses and request or error logs.
- Support enquiries: information you choose to send us when asking for help.
You provide most information directly. Client information is supplied by the business using the app. Please only enter information you are authorised to use, and avoid including sensitive personal information in invoice descriptions or notes.
How we use information
We use information to create and secure accounts, save and synchronise records, generate invoices and PDFs, send invoices you choose to send, provide support and investigate faults or misuse. Without the required account or invoice information, we may be unable to provide the relevant feature.
Google sign-in
Google sign-in is optional. We use the requested email and basic profile information to identify and authenticate your account. We do not request access to your Gmail messages, Google Drive files or contacts. You can remove the app’s Google connection through your Google Account settings; this alone does not delete records in Construction Connects Invoicing.
When information is shared
We use Supabase for authentication and database services, Resend to send invoice emails and attachments, and Cloudflare for these public pages. Google processes information when you choose Google sign-in. These providers process information needed to supply their services.
When you send an invoice, its contents and PDF are shared with the recipient you select. The email can include your business identity and payment instructions; replies are directed to your configured reply address. We may also disclose information where required by law or reasonably necessary to investigate fraud or protect the service. We do not sell personal information or use Google account information for advertising.
Storage and security
The app’s primary database is configured in Sydney, Australia. Providers may process operational, support or email data overseas, including in the United States and other locations used by their infrastructure and subprocessors. This is not a promise that all information stays in Australia.
Access controls restrict business records to the relevant account. Authentication information and some local app data are stored on your device to support sign-in and app operation. We use service-provider security controls, but no system can guarantee absolute security. Keep your device and sign-in details protected.
Keeping and deleting records
We retain account and business records while your account is active to provide the service. You can request account deletion in the app under More → Account settings. This removes the account and its associated active business records. Provider backups, security logs or records needed to meet legal obligations may remain for their applicable retention periods.
Deletion cannot remove emails already delivered to clients, PDFs you or others have saved, or original data from a previous device-only import. Save records you need before deleting your account.
Access, correction and complaints
You can view and edit your business information in the app. To request access, correction, deletion assistance or make a privacy complaint, email steven@constructionconnects.com.au. We may ask for enough information to verify your identity. We aim to respond within 30 days, or explain if more time is needed.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner to ask about your options.
These pages and policy changes
These product pages do not include advertising trackers or analytics scripts. Hosting providers may process normal request logs to deliver and protect the pages. Linked third-party services have their own privacy policies.
We may update this policy as the service changes. The current version and update date will be published here. Material changes to how we use personal information will be communicated through the app or by email where appropriate.
